Thirty nine years of work. Zero missed calls.

Meet Riley. While your crew is fabricating duct or on a commercial roof, she answers the phone, books real appointments into your Google Calendar, reads every booking back to the caller before it lands, and texts a confirmation. Twenty four hours a day.

Call her now: (778) 910-4066 She's live. Try booking a furnace repair and see what she does.

Your office line, (604) 467-6474, does not change. Riley only catches what you can't.

She knows which kind of call she is on

Residential and commercial callers want completely different things. Riley handles them differently instead of reading one script at both.

Residential

Homeowner with no heat, calling after supper.

Books a two hour arrival window from real calendar gaps
Collects name, address, the job, and a number for texts
Flags no heat in winter as urgent
Texts a confirmation the moment it lands

Commercial

Property manager, strata, or a general contractor.

Captures the site address and the contact on site
Never quotes on custom sheet metal or fabrication
Takes scope details and routes them to you as a callback
Keeps a written record of exactly what was asked for

What she does either way

Built around how a working sheet metal and heating shop actually runs.

Real calendar

Checks Google Calendar for genuinely free windows, offers two, books one. No double bookings, ever.

Reads it back

Name, address, job, time, read aloud before anything saves. What they heard is what gets booked, or nothing does.

Texts the customer

Instant confirmation. If a caller hangs up early, she texts them so the lead is not simply gone.

Dispatch by text

Text "heading to the Maple Ridge job" from your cell and she tells that customer you are coming.

Never closed

A no heat call at 11 pm gets answered, booked into the first morning window, and flagged urgent.

Knows her limits

No prices, ever. Gas smell means FortisBC or 911 first. Anything unusual becomes your callback.

Your dashboard, the morning after

Every call, booking, and text she handles is logged. This is sample data. Yours fills in from day one.

Big Valley Heating & Sheet Metal · Riley's activityTuesday 7:04 am

Time	Caller	What happened	Outcome
9:12 pm	(604) 850-••31	No heat, furnace short cycling	Booked, today 8-10 am
8:04 pm	(778) 552-••04	Strata manager, rooftop unit down	Callback flagged, scope captured
7:48 pm	(604) 241-••90	Hot water tank leaking, Maple Ridge	Booked, today 10-12
6:15 pm	(604) 302-••77	Asked for a duct fabrication quote	Callback flagged for you
5:52 pm	(604) 852-••14	Hung up before booking	Text-back sent, replied, booked Thu

How she plugs into your day

Nothing to install, and nothing changes for your customers.

Keep your number. (604) 467-6474 stays exactly as it is. Your phone rings first, always.
Forward the misses. One carrier setting sends only unanswered calls to Riley.
Connect your calendar. Two clicks with your Google account. Bookings appear as if you typed them yourself.
That is it. She answers as Big Valley Heating and Sheet Metal from the first ring.

Hear her yourself. It takes one call.

The number below is a live demo, answering right now. Call it the way a customer with a dead furnace would, and hear what your after hours callers could be getting.

(778) 910-4066

Prepared for Big Valley Heating & Sheet Metal Ltd. by Groundcrew AI (Fraser Valley) · hello@groundcrewai.ca · This is a private demonstration page, not affiliated with or endorsed by Big Valley Heating & Sheet Metal, yet.